Customer Knowledge Base

The interpreter declined my booking - what do I do?

Written by The PAH! Team | Apr 24, 2025 5:16:06 AM

😣 Interpreter declined?


It happens! And it’s usually for a good reason (conflict of interest, not suitable for the job, too far away, or unavailable).

🎥 Check out this Auslan video here 
 
 
Option 1:
Try sending to up to 8 interpreters to boost your chances. Scroll through the list of available interpreters and select a maximum of 8 per booking. 

 

Option 2:
Or set up a Pod to ask your preferred interpreters.
Haven't checked out Pods? Here's some more information.