---
title: Customer Knowledge Base | The PAH! Team
description: Discover essential information about bookings, interpreter services, and support from the PAH! team in our Customer Knowledge Base.
---

[Skip to content](https://www.pahapp.com/customer-knowledge-base/author/pahteam#main-content)

[![PAH! Logo](https://www.pahapp.com/hubfs/PahLogo_Primary_v1.svg "PAH! Logo")](https://www.pahapp.com)

- [Home](https://www.pahapp.com)
- [About Us](https://www.pahapp.com/about)
- [How PAH! works](https://www.pahapp.com/customers)
- [For Interpreters](https://www.pahapp.com/interpreters)
- [Resources](https://www.pahapp.com/resources)

- [DOWNLOAD THE APP](https://www.pahapp.com/download)

# Customer Knowledge Base

This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

[1](https://www.pahapp.com/customer-knowledge-base/author/pahteam) [2](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/2) [3](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/3) [4](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/4) [Next](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/2) [Last](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/4)

[![](https://www.pahapp.com/hubfs/Messaging%20interpreters%20via%20appchat.png)](https://www.pahapp.com/customer-knowledge-base/sending-messages-to-interpreters)

#### [Sending messages to interpreters](https://www.pahapp.com/customer-knowledge-base/sending-messages-to-interpreters)

[App](https://www.pahapp.com/customer-knowledge-base/tag/app)[Chat](https://www.pahapp.com/customer-knowledge-base/tag/chat)[Message](https://www.pahapp.com/customer-knowledge-base/tag/message)

[![](https://www.pahapp.com/hubfs/Customer%20on%20thir%20phone.png)](https://www.pahapp.com/customer-knowledge-base/how-where-do-i-add-a-vri-link)

#### [How to add a VRI link](https://www.pahapp.com/customer-knowledge-base/how-where-do-i-add-a-vri-link)

[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)

[![](https://www.pahapp.com/hubfs/How%20to%20view%20interpreters%20declined%20or%20withdrawn%20reason.png)](https://www.pahapp.com/customer-knowledge-base/how-to-view-an-interpreters-decline-or-withdrawal-reason)

#### [How to View an Interpreter's Decline or Withdrawal Reason](https://www.pahapp.com/customer-knowledge-base/how-to-view-an-interpreters-decline-or-withdrawal-reason)

[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)[App](https://www.pahapp.com/customer-knowledge-base/tag/app)

[![](https://www.pahapp.com/hubfs/Editing%20or%20rebooking%20bookings%20feature%20image.png)](https://www.pahapp.com/customer-knowledge-base/edit-or-rebook)

#### [Editing or Rebooking Bookings](https://www.pahapp.com/customer-knowledge-base/edit-or-rebook)

[Availability](https://www.pahapp.com/customer-knowledge-base/tag/availability)[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)

[![](https://www.pahapp.com/hubfs/247A4765.jpg)](https://www.pahapp.com/customer-knowledge-base/multiple-interpreters)

#### [How many interpreters can I request at once?](https://www.pahapp.com/customer-knowledge-base/multiple-interpreters)

[Availability](https://www.pahapp.com/customer-knowledge-base/tag/availability)[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)

[![](https://www.pahapp.com/hubfs/Chrisso_Phone_2.png)](https://www.pahapp.com/customer-knowledge-base/last-min)

#### [Booking at the Last Minute](https://www.pahapp.com/customer-knowledge-base/last-min)

[Availability](https://www.pahapp.com/customer-knowledge-base/tag/availability)[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)

[![](https://www.pahapp.com/hubfs/no%20after%20hours%20rate%20(4).png)](https://www.pahapp.com/customer-knowledge-base/why-do-i-need-to-move-to-the-new-app)

#### [Why do I need to move to the new app?](https://www.pahapp.com/customer-knowledge-base/why-do-i-need-to-move-to-the-new-app)

[Profile](https://www.pahapp.com/customer-knowledge-base/tag/profile)[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)

[![](https://www.pahapp.com/hubfs/247A4765.jpg)](https://www.pahapp.com/customer-knowledge-base/choosing-the-right-interpreter)

#### [How do I choose the right interpreter for my booking?](https://www.pahapp.com/customer-knowledge-base/choosing-the-right-interpreter)

[Interpreter](https://www.pahapp.com/customer-knowledge-base/tag/interpreter)[Profile](https://www.pahapp.com/customer-knowledge-base/tag/profile)[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer)[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)

[![](https://www.pahapp.com/hubfs/our%20rates%202.png)](https://www.pahapp.com/customer-knowledge-base/how-much-does-it-cost-to-book-an-interpreter-through-pah)

#### [How much does it cost to book an interpreter through PAH!?](https://www.pahapp.com/customer-knowledge-base/how-much-does-it-cost-to-book-an-interpreter-through-pah)

[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)[Finance](https://www.pahapp.com/customer-knowledge-base/tag/finance)

[![](https://www.pahapp.com/hubfs/PAH!2024-285-1.jpg)](https://www.pahapp.com/customer-knowledge-base/can-businesses-book-interpreters-through-pah)

#### [Can businesses book interpreters through PAH!?](https://www.pahapp.com/customer-knowledge-base/can-businesses-book-interpreters-through-pah)

[Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking)

[1](https://www.pahapp.com/customer-knowledge-base/author/pahteam) [2](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/2) [3](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/3) [4](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/4) [Next](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/2) [Last](https://www.pahapp.com/customer-knowledge-base/author/pahteam/page/4)

#### Contact Us

☎️ 0427 837 280 (SMS)  
✉️ hello@pahapp.com

#### Quick Links

- [For Businesses](https://www.pahapp.com/pah-blog/can-businesses-book-interpreters-through-pah-0)
- [Our Rates](https://www.pahapp.com/customer-knowledge-base/how-much-does-it-cost-to-book-an-interpreter-through-pah)
- [Terms and Conditions](https://www.pahapp.com/terms-and-conditions)
- [Privacy Policy](https://www.pahapp.com/privacy-policy)

#### Resources

- [Knowledge Base](https://www.pahapp.com/knowledge-base)
- [Events](https://www.pahapp.com/events)
- [App Demo](https://www.pahapp.com/demo)
- [PAH! Blog](https://www.pahapp.com/pah-blog)
- [Our Interpreters](https://www.pahapp.com/interpreters-list)

[Download PAH!](https://www.pahapp.com/download)

---

<https://www.facebook.com/PahApp> <https://www.instagram.com/pah_app/> <https://www.linkedin.com/company/pah-app/>

© PAH! App 2025. All rights reserved

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://45006527.fs1.hubspotusercontent-na1.net/hubfs/45006527/video_assets/214283175797/inherited/web_optimized.mp4",
  "dateModified" : "2026-06-04T00:12:02.477Z",
  "duration" : "PT18S",
  "height" : 2340,
  "name" : "Adding VRI link - Create booking",
  "thumbnailUrl" : "https://45006527.fs1.hubspotusercontent-na1.net/hubfs/45006527/Adding%20VRI%20link%20-%20Create%20booking.mp4/medium.jpg",
  "uploadDate" : "2026-06-04T00:11:24.286Z",
  "width" : 1080
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://www.pahapp.com/media-transcripts/190062030609/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://stream.mux.com/bY02tKXuAtZApPucPjJSIOq02VTTEPrTvJFQYQMvxthLw/capped-1080p.mp4",
  "dateModified" : "2026-03-23T02:21:28.291Z",
  "duration" : "PT1M39.2S",
  "height" : 1080,
  "name" : "Customer - migrate to new app",
  "thumbnailUrl" : "https://45006527.fs1.hubspotusercontent-na1.net/hubfs/45006527/Jo%20Uploads/Customer%20-%20migrate%20to%20new%20app.mp4/medium.jpg",
  "uploadDate" : "2025-05-13T05:21:31.013Z",
  "width" : 1920
}
```