---
title: How to View an Interpreter's Decline or Withdrawal Reason
description: Learn how to view an interpreter's decline or withdrawal reason in the Customer Booking App with easy steps and helpful tips from The PAH! Team.
image: https://www.pahapp.com/hubfs/How%20to%20view%20interpreters%20declined%20or%20withdrawn%20reason.png
---

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# How to View an Interpreter's Decline or Withdrawal Reason

by [The PAH! Team](https://www.pahapp.com/customer-knowledge-base/author/pahteam) on July 8, 2026

[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer) [Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking) [App](https://www.pahapp.com/customer-knowledge-base/tag/app)

#### When an interpreter declines or withdraws from a booking, they may choose to leave a message explaining their reason.

To view this message, locate the interpreter's name in the booking and click the information icon next to their Declined or Withdrawn status. 

A pop-up window will appear showing the interpreter's message. If the interpreter did not leave a message, the pop-up will indicate that no message was provided. 

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