Minimum Booking Times
🎥 🧍🏼♀️ [Auslan Video]To ensure fair and consistent payment for interpreters, PAH! applies minimum booking durations across all services. These minimums help account for time spent preparing, travelling, and being available for work.
Face-to-Face Bookings
All on-site (face-to-face) interpreting requests are subject to a 2-hour minimum.
Even if the actual appointment is shorter, interpreters will be paid for 2 hours.
Video Remote Interpreting (VRI)
Minimum times for VRI are as follows:
- Bookings 0 - 90 minutes are charged at a 1.5-hour minimum
- Bookings over 90 minutes are charged in 15-minute increments
These minimums are automatically applied during the booking and invoice process, so you don’t need to calculate them manually.
If you have questions about how this applies to a particular booking, please reach out to our team via the app chat—we’re always happy to help.