---
title: What are PAH!'s minimum booking times?
description: Discover PAH!'s minimum booking times for face-to-face and video remote interpreting, ensuring fair and consistent payment for interpreters.
image: https://www.pahapp.com/hubfs/min%20bookings%20times.png
---

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# What are PAH!'s minimum booking times?

by [The PAH! Team](https://www.pahapp.com/customer-knowledge-base/author/pahteam) on April 24, 2025

[Customer](https://www.pahapp.com/customer-knowledge-base/tag/customer) [Booking](https://www.pahapp.com/customer-knowledge-base/tag/booking) [Policy](https://www.pahapp.com/customer-knowledge-base/tag/policy)

### Minimum Booking Times

[🎥 🧍🏼‍♀️ \[Auslan Video\]](https://www.pahapp.com/hubfs/Onboarding%20Content/Minimum%20Booking%20Times%20Captioned-1.mp4)

To ensure fair and consistent payment for interpreters, PAH! applies minimum booking durations across all services. These minimums help account for time spent preparing, travelling, and being available for work. 

- ![Screenshot 2025-05-21 at 12.41.12 pm](https://www.pahapp.com/hs-fs/hubfs/Screenshot%202025-05-21%20at%2012.41.12%20pm.png?width=420&height=312&name=Screenshot%202025-05-21%20at%2012.41.12%20pm.png)
  
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- ![Screenshot 2025-05-21 at 12.44.11 pm](https://www.pahapp.com/hs-fs/hubfs/Screenshot%202025-05-21%20at%2012.44.11%20pm.png?width=588&height=798&name=Screenshot%202025-05-21%20at%2012.44.11%20pm.png)
  
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- ![Screenshot 2025-05-21 at 12.46.07 pm](https://www.pahapp.com/hs-fs/hubfs/Screenshot%202025-05-21%20at%2012.46.07%20pm.png?width=530&height=776&name=Screenshot%202025-05-21%20at%2012.46.07%20pm.png)
  
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---

#### Face-to-Face Bookings

All on-site (face-to-face) interpreting requests are subject to a **2-hour minimum**.

Even if the actual appointment is shorter, interpreters will be paid for 2 hours.

---

#### Video Remote Interpreting (VRI)

Minimum times for VRI are as follows:

- **Bookings 0 - 90 minutes** are charged at a **1.5-hour minimum**
- **Bookings over 90 minutes** are charged in **15-minute increments**

---

These minimums are automatically applied during the booking and invoice process, so you don’t need to calculate them manually.

 

If you have questions about how this applies to a particular booking, please reach out to our team via the app chat—we’re always happy to help.

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### Leave a comment:

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At PAH!, we know that every booking is different. While Video Remote Interpreting (VRI) is...

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### [Why don't we charge an after hours rate?](https://www.pahapp.com/customer-knowledge-base/why-dont-we-charge-an-after-hours-rate)

*“If I book an interpreter outside of business hours, do I have to pay more?" Nope!*

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[![](https://www.pahapp.com/hubfs/247A4765.jpg)](https://www.pahapp.com/customer-knowledge-base/multiple-interpreters)

### [How many interpreters can I request at once?](https://www.pahapp.com/customer-knowledge-base/multiple-interpreters)

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---

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