Great question - Here’s how it works:
🧍♀️ Face to Face bookings
- Minimum charge = 2 hours
- Anything beyond that? We round up and pay in 15-minute increments.
💻 Video Remote Interpreting (VRI) bookings
- Minimum charge = 1.5 hours
- After that, we continue in 15-minute increments
That means if you're booked for 40 minutes of VRI? You'll be paid for 1.5 hours.
If your Face to Face booking runs 2 hours and 20 mins? You’ll be paid for 2.5 hours.
✅ Transparent. ✅ Fair. ✅ Easy to track.
We’ve built this to value your time and keep things simple.