Customer Knowledge Base

How much control do I have over my booking?

Written by The PAH! Team | Apr 23, 2025 1:55:16 AM

💪 You’re in total control

[Auslan Video Here]

You’re the boss.

 
PAH! is built for your independence:

  • Choose your own interpreter
  • Make bookings anytime—24/7
  • No waiting for staff or business hours
 
Every interpreter on the app is self-employed, doing what they love. Just like you—in control.
 

What does this mean for bookings?

  • You can message your interpreter directly in the app.
  • If you need to cancel, ask them a question, or change anything—use the in-app chat. It’s faster than messaging our team.
  • You can now contact the interpreter before making the booking! Ask questions, check availability, whatever you need.
💬 Tip: The more detail you give your interpreter ahead of time, the better.  
How? Upload documents, share a website URL, or record a quick Auslan video to explain. Give them everything they need to prep!