Customer Knowledge Base

How much control do I have over my booking?

Written by The PAH! Team | Apr 23, 2025 1:55:16 AM

💪 You’re in total control

[Auslan Video Here]

You’re the boss.

 
PAH! is built for your independence:

  • Choose your own interpreter
  • Make bookings anytime—24/7
  • No waiting for staff or business hours
 
Every interpreter on the app is self-employed, doing what they love. Just like you—in control.
 

What does this mean for bookings?

  • You can chat with your interpreter directly in the app.
  • If you need to cancel, ask a question, or change anything—use the in-app chat. It’s faster than messaging our team.
Need to contact an interpreter before making a booking?

 

No worries—you can send them a message before you send the request too. Ask questions, check availability, whatever you need.
 
đź’¬ Pro tip: The more detail you give your interpreter ahead of time, the better. You can upload documents, share a website URL, or even record a quick Auslan video to explain. Give them everything they need to prep!