---
title: PRIVACY POLICY
description: Discover how we collect, use, and protect your data while enhancing your service experience. Learn about your rights and our privacy practices.
---

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# Privacy Policy

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This document has been created as a shortened version of our full privacy policy. It allows for simple reading and easy to understand language. Please refer to our full policy for more detail.

## **Privacy Policy Overview**

We collect, use, and share your data to enhance the Service. This includes personal information you provide when using the Service, such as name, email, device details, and usage patterns. You control what data is collected through your device settings.

## **What We Collect**

- Personal info: Name, contact details, profile data.
- Usage data: Log-in times, interactions, searches.
- Device info: IP address, device type, system data, and app settings.

## **How We Use Your Data**

- To provide and improve the Service.
- For personalisation and advertising.
- To ensure security and compliance.

## **Data Sharing**

We share data with partners for Service functionality and analytics. Public profile info is visible to other users, and anonymised data may be shared for analysis. We may share your data during corporate transactions or if legally required.

## **Security**

We protect your data with regular system checks and secure databases. However, we cannot guarantee absolute security.

## **Retention**

We retain your data for as long as needed for business purposes or by law. If you delete your account, we keep data for 3 months before deleting it.

## **Your Rights**

You can view, modify, or delete your data via your account settings. You also have a 'right to be forgotten' by requesting account deletion.

## **Complaints**

For privacy concerns, contact us at hello@pahapp.com. You can also file a complaint with the Office of the Australian Information Commissioner.

## **Policy Changes**

We will notify you of any material changes to this policy.

 

[To read our complete Privacy Policy, please refer here.](https://teams.microsoft.com/l/meetingrecap?driveId=b%21lh0gZZMSHkOD31a-RRC_SwL1uCK9FnxGpv5DzqGBriKxzEge2Nx9TqnfmMXP_Pa9&driveItemId=01PHMEJ4H5NZR3DWTEKFBKMFJOX2TYDYZ3&sitePath=https%3A%2F%2Fpahapp-my.sharepoint.com%2F%3Av%3A%2Fp%2Frachel%2FIQD9bmOx2mRRQqYVLr6ngeM7AXpvS8yHFYo92mE2XRj9liM&fileUrl=https%3A%2F%2Fpahapp-my.sharepoint.com%2Fpersonal%2Frachel_pahapp_com%2FDocuments%2FRecordings%2FAll+Dept.+Check+In+%F0%9F%8F%86-20260914_100313-Meeting+Recording.mp4%3Fweb%3D1&iCalUid=040000008200E00074C5B7101A82E00807EA090E31BB7E655928DD01000000000000000010000000F96E30685E3DBE44B92B59C332E8F608&masterICalUid=040000008200E00074C5B7101A82E0080000000031BB7E655928DD01000000000000000010000000F96E30685E3DBE44B92B59C332E8F608&threadId=19%3Ameeting_OWFhMDk4NDgtNDg5Zi00M2Q0LTlhYmMtMmZlNjc2OTQ5NzQ2%40thread.v2&organizerId=a55cdc51-cf5d-4e03-97cf-ccc408ece48b&tenantId=d810e96d-563b-4088-a22f-ba1dc5060156&callId=26dc80ed-4f6c-4ba9-a1af-aa678ac72d4b&threadType=Meeting&meetingType=Recurring&subType=RecapSharingLink_RecapCore&recapType=RecordingAndTranscript)

#### Contact Us

☎️ 0427 837 280 (SMS)  
✉️ hello@pahapp.com

#### Quick Links

- [For Businesses](https://www.pahapp.com/pah-blog/can-businesses-book-interpreters-through-pah-0)
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- [Terms and Conditions](https://www.pahapp.com/terms-and-conditions)
- [Privacy Policy](https://www.pahapp.com/privacy-policy)

#### Resources

- [Knowledge Base](https://www.pahapp.com/knowledge-base)
- [Events](https://www.pahapp.com/events)
- [App Demo](https://www.pahapp.com/demo)
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- [Our Interpreters](https://www.pahapp.com/interpreters-list)

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---

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