Interpreter Knowledge Base

How do I contact PAH!?

Written by The PAH! Team | 4/22/25 6:26 AM
You’re in the driver’s seat—and we’re here to back you all the way.
 
PAH! was built to give interpreters the tools and independence to manage bookings with ease. But when something’s outside your control? We’re just a message away.
 

Here’s how to reach us:

  • In the app: Tap into Messages, then search for PAH! Team to start a conversation.
  • Email: hello@pahapp.com
  • Text: 0427 837 280

When to reach out to us:

You're never alone. If you hit a bump, we're right here to support you.

✅ Tech issues or bugs

✅ Something feels off and you want to flag it

✅ Curious about upcoming events or PD

✅ Got ideas, suggestions, or general feedback
 

When to message the customer directly:

Because you’re the professional in charge of your bookings, it’s best to go straight to the source when:
 
🚫 You need clarification about a job (like prep, parking, location, or timing)

🚫 Something has changed and you need to update the customer

🚫 You’re running late, unavailable, or need to negotiate a detail
That’s exactly what the messaging function in the app is for. You're trusted to own your work, and we’ve built the tools to help you do just that—with ease.
 

One more thing to know:

Our small but mighty team works part-time, so while we always aim to respond quickly, we might not be online 24/7. If it’s time-sensitive and related to a booking, your best bet is to message the customer directly.
 
 
You’ve got this.
 
And we’ve got your back. 💛