--- title: Booking Feedback and Time Changes description: Learn how to provide booking feedback and handle time changes efficiently within 24 hours, ensuring smooth communication with customers. image: https://www.pahapp.com/hubfs/Interpreter%20booking%20feedback%20%26%20changes-1.png --- [Skip to content](https://www.pahapp.com/interpreter-knowledge-base/booking-feedback-and-time-changes#main-content) [![PAH! Logo](https://www.pahapp.com/hubfs/PahLogo_Primary_v1.svg "PAH! Logo")](https://www.pahapp.com) - [Home](https://www.pahapp.com) - [About Us](https://www.pahapp.com/about) - [How PAH! works](https://www.pahapp.com/customers) - [For Interpreters](https://www.pahapp.com/interpreters) - [Resources](https://www.pahapp.com/resources) - [DOWNLOAD THE APP](https://www.pahapp.com/download) # Booking Feedback and Time Changes by [The PAH! Team](https://www.pahapp.com/interpreter-knowledge-base/author/pahteam) on November 10, 2026 [Interpreter](https://www.pahapp.com/interpreter-knowledge-base/tag/interpreter) [Booking](https://www.pahapp.com/interpreter-knowledge-base/tag/booking) [App](https://www.pahapp.com/interpreter-knowledge-base/tag/app) #### Booking feedback When your booking finishes (at the scheduled end time), you will receive a notification asking for feedback: **"How was your booking with \[customer's name\]?"** You have 24 hours after the booking's scheduled end time to submit your feedback. --- #### What if the customer needs to change the booking time? Sometimes, a customer's plans may change within 24 hours of the booking. This means they may no longer be able to edit the booking time in the app. The customer may contact you to check if you are available at a new time on the same day. If you agree to the new time, you will need to update the booking time when submitting your booking feedback. #### Please Note: **If the new booking time is earlier:** Wait until the original booking end time has passed before submitting your feedback. **If the new booking time is later:** Wait until the new booking end time has passed before submitting your feedback. You can then update the booking time when submitting your feedback. #### What happens if you miss the 24-hour deadline? If you don't submit your feedback within 24 hours, the booking will move through the approval process without any updates. If you still need to make changes to the booking, please contact **[accounts@pahapp.com](mailto:accounts@pahapp.com)** to let them know. Spread the word: [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://www.pahapp.com/interpreter-knowledge-base/booking-feedback-and-time-changes) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://www.pahapp.com/interpreter-knowledge-base/booking-feedback-and-time-changes) ## Related Articles [![](https://www.pahapp.com/hubfs/banner-Video_Interpreting-pahapp-auslan.jpg)](https://www.pahapp.com/interpreter-knowledge-base/how-to-show-up-well-for-vri-bookings) ### [How to show up well for VRI bookings](https://www.pahapp.com/interpreter-knowledge-base/how-to-show-up-well-for-vri-bookings) Working remotely as a VRI interpreter doesn’t mean working in isolation. In fact, teamwork and... by [The PAH! Team](https://www.pahapp.com/interpreter-knowledge-base/author/pahteam) [![](https://www.pahapp.com/hubfs/Interpreter%20Working%20Hours%20(Email%20Header)%20(1).png)](https://www.pahapp.com/interpreter-knowledge-base/workinghours) ### [How do I set my working hours?](https://www.pahapp.com/interpreter-knowledge-base/workinghours) As an interpreter, your working hours are what determine when you’re shown as *bookable* in the app.... by [The PAH! Team](https://www.pahapp.com/interpreter-knowledge-base/author/the-pah-team) [![](https://www.pahapp.com/hubfs/Website-Home/hero-portrait.jpg)](https://www.pahapp.com/interpreter-knowledge-base/set-unavailability-in-the-app) ### [How do I update my availability to reflect time off?](https://www.pahapp.com/interpreter-knowledge-base/set-unavailability-in-the-app) Taking a holiday? Enjoying some time off? Set your unavailability to enjoy your break guilt free!  by [The PAH! Team](https://www.pahapp.com/interpreter-knowledge-base/author/the-pah-team) #### Contact Us ☎️ 0427 837 280 (SMS) ✉️ hello@pahapp.com #### Quick Links - [For Businesses](https://www.pahapp.com/pah-blog/can-businesses-book-interpreters-through-pah-0) - [Our Rates](https://www.pahapp.com/customer-knowledge-base/how-much-does-it-cost-to-book-an-interpreter-through-pah) - [Terms and Conditions](https://www.pahapp.com/terms-and-conditions) - [Privacy Policy](https://www.pahapp.com/privacy-policy) #### Resources - [Knowledge Base](https://www.pahapp.com/knowledge-base) - [Events](https://www.pahapp.com/events) - [App Demo](https://www.pahapp.com/demo) - [PAH! Blog](https://www.pahapp.com/pah-blog) - [Our Interpreters](https://www.pahapp.com/interpreters-list) [Download PAH!](https://www.pahapp.com/download) --- © PAH! App 2025. All rights reserved ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "The PAH! 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